How to check your Twitch gift card balance
Every method returns the same balance in real time. The online checker is fastest and works for physical and digital cards alike. New to Twitch cards? See our Twitch gift card buying guide.
- Sign in to your Twitch account at the link below.
- Redeem the gift card code to your account if you haven't already.
- Your balance shows in your account or wallet and updates as you spend.
What you'll need
Every method asks for two things off the card:
If the balance looks wrong
- Reads $0 or "card not found." Re-enter the number without spaces and confirm the PIN. A brand-new card can take a few hours to activate.
- Lower than expected. A pending order can hold part of the balance, and recent returns take a few days to post back.
- Bought secondhand. Resale balances aren't guaranteed by Twitch. Open a claim with the marketplace, not with Twitch.
Using your remaining balance
Spend a partial balance the same way you'd spend the full card, across as many visits as you like:
- Online: enter the number and PIN at checkout on twitch.tv.
Balances don't expire and carry no fees. Cards aren't reloadable, so when one reaches zero, the simplest move is a new card. For every way to spend it, see how to use your Twitch gift card.
Frequently asked questions
On a physical Twitch card, the redemption code is on the back, with any PIN under a scratch-off panel. On an e-gift, the code is in the delivery email.
Yes. Redeem the code to your Twitch account, then your balance shows in your account or wallet, the same as a physical card.
Confirm the code was redeemed to your account. A new card can take a few hours to activate. If your balance still reads $0, contact Twitch with your proof of purchase.
Your Twitch gift card is good for at least five years from purchase under US federal law, and many brands don't expire balances at all. Check your card's terms for the exact policy.
Most Twitch gift cards aren't reloadable. Once a card reaches zero, you can redeem Dyme Miles for a new Twitch card.
Anywhere Twitch gift cards are accepted. A partial balance works the same way as the full card, across as many visits as you like.
See the full Twitch gift card FAQ for expiry, refunds, lost cards, and more.