How can we help?

Dyme is a members-only platform for climate conscious travelers that saves members up to 35% on rates for travel while also supporting solar projects with every trip booked.

Centralized billing puts every booking on a single invoice, paid monthly or per-trip. Travelers can also book on personal or virtual cards and submit for reimbursement. Mix both: your finance team sees one bill, your travelers keep card flexibility.

Yes. Policies vary by team, role, department, or destination. Leadership can have a different per-night hotel cap than the rest of the org, and contractors can be scoped to a separate policy entirely.

Sign in, enter your destination and dates, and pick from member-only rates on hotels, flights, or cars. Member pricing shows once you're logged in.

We accept all major credit and debit cards. You can also pay with Google, Amazon or Apple Pay. In the US, you can pay for your trip in instalements through our partnership with Klarna.

Yes. Enter their name and contact info during booking. The reservation goes in their name; the charge goes to the payment method you use at checkout.

Sign in and then search under the Hotels tab. Enter your destination and dates and you'll see member-only rates typically 10-35% lower than public prices.

Up to 35% off public rates. Savings vary by hotel and date, with the biggest discounts on 4-5 star properties and offpeak bookings.

Yes. Enter the guest's name and contact info during booking. The room is held in their name.

Yes. Pick the room type you want during booking. If you have specific requests, let us know at hello@dyme.earth. We'll pass your request on, but the ability of the hotel to honor the request depends on availability and is subject to change.

Sign in and search for your airfare under the Flights section. Enter departure, destination, and dates. Filter by direct flights, preferred airlines, or specific times.

Yes. Switch between trip types at the top of the search box.

Yes. Add your frequent flyer number on the airline's site after booking, using the confirmation code from your Dyme email. Your status, miles, and elite benefits all still post (subject to airline rules)

Check in on the airline's website using the confirmation code in your booking email. Most airlines open online check-in 24-48 hours before departure.

Depends on the airline and fare. Some let you pick at booking; others charge for seat selection or hold it for online check-in. Seat options show on the airline's website when you select a flight.

Sign in and search under the Cars tab. Enter pick-up location, drop-off (if different), and dates. You'll be taken to our partner site where you can filter by car type, rental company, or features like unlimited mileage.

A valid driver's license and a credit card in your name. International renters may also need an International Driving Permit and a second ID like a passport.

Most companies require drivers to be 25+. Drivers 21-24 can rent but pay a young-driver surcharge. Luxury and specialty vehicles often have higher age minimums.

Most rental companies require a credit card in the driver's name for the deposit. Some accept debit cards, but usually with extra documentation and restrictions.

Most common is full-to-full: pick up with a full tank, return with a full tank. Other options include pre-purchase fuel. Full-to-empty is rare and usually pricier. EVs follow the same logic with charge level.

Yes. Add them at booking or at the rental counter. The added driver must meet the same requirements as the primary. Most companies charge an extra-driver fee.

Sign in and go to Bookings in your account. You'll see all upcoming and past trips, plus options to cancel or modify where the supplier allows it. If you have any questions reach out to us.

Set by the supplier (airline, hotel, or rental company) and shown clearly before you confirm. Dyme adds no cancellation fees.

Eligible refunds go back to your original payment method within 5-10 business days. The amount depends on the supplier's policy: full, partial, or non-refundable. All shown at booking.

We don't auto-refund price drops. If you find a lower final price for the exact same hotel within 24 hours of booking, email hello@dyme.earth and we'll review.

Email hello@dyme.earth is the best way to contact us, as it allows us to try to research and resolve issues without having to keep you on a call.

Email hello@dyme.earth with your booking confirmation and a description of the issue. For check-in problems at a hotel or airport, contact the supplier directly first. They're closer to the situation. Loop us in if it's not resolved.

No. We recommend buying it through a trusted provider for international or expensive trips. Look for coverage that includes trip cancellation, medical emergencies, and lost baggage.

Dyme Miles is a sustainable miles program. It's a travel rewards program that earns 1 Mile per $1 spent on any Dyme booking. Redeem on any airline, any hotel, any car. No blackouts, no expiration, no award charts. And because Dyme Miles are an impact currency, each Mile represents funding for renewable energy projects around the world.

1 Mile per $1 on every Dyme booking: hotels, flights, cars, and gift cards. No spending categories, no quarterly activations, no minimum spend.

Apply some or all of your balance at checkout on any future booking. The rest goes on your card. Works on any airline, any hotel, any car bookable through Dyme.

You'll see the number of miles required to redeem to book travel at checkout. No peak pricing, no devaluation, no partner-conversion games.

No. There's no expiration and no minimum balance. Once earned Miles are yours.

Yes. Dyme Miles stack on top of everything you already earn. Chase, Amex, and Capital One points still post. Airline miles and hotel loyalty points still post. Dyme Miles are the layer on top. The rewards rules of your card or travel provider apply.

Unlike airline or credit-card rewards, which at most let you buy carbon offsets or sustainable aviation fuel, Dyme is the only travel rewards program that funds clean energy with every trip. Three differences. One: every Mile funds solar projects that put clean power in schools, clinics, and homes. Two: no blackouts, no award charts. Miles redeem at face value on any booking. Three: they stack on top of your existing programs instead of replacing them.

No. Miles redeem directly on any airline or hotel booking through Dyme. Skipping the transfer step is the point: no partner restrictions, no devaluation, predictable value.

Gift cards from 100+ brands. Buy them through Dyme and every purchase earns Miles and funds clean energy projects.

At the brand on the card. A Starbucks gift card works at Starbucks; an Amazon gift card works on Amazon. Same as any retailer-issued card.

Pick a brand from the gift cards page, choose an amount, and check out. Cards are delivered to your inbox within minutes.

No. Buy the amount you want at purchase. If you need more, buy another card.

Yes. Email hello@dyme.earth with the brand, amount per card, and total quantity.

Yes. 1 Mile per $1 on every gift card. They redeem on any future Dyme booking, same as Miles earned on travel.

Every $1 you spend on Dyme, including gift cards, supports an estimated 29 lbs of CO₂ avoided through our solar portfolio.

We use part of every booking margin to fund solar projects for schools, clinics, and homes. Each $1 booked supports an estimated 29 lbs of CO₂ avoided over the 30-year life of the projects.

~29 lbs per dollar spent. A $400 weekend trip funds ~11,600 lbs of avoided CO₂, roughly 12,800 miles of gas-car driving averted. Full math is on our impact page.

Carbon offsets often pay for things that would have happened anyway, or for forests that get cut down later. Solar is verifiable physical infrastructure: panels go in the ground, communities save on power bills for 30 years, emissions never enter the air to begin with. For more details, take a look at our page Why We Build Solar.

We use Google Travel Impact calculations to calculate emissions rates per flight. Google uses a range of factors such as distance, aircraft type and class of travel to determine emissions. Full methodology can be found here: https://developers.google.com/travel/impact-model.

We partner with a wide range of developers around the world who build the solar projects. Each developer is carefully vetted for their financial stability, track record and viability of project.

Our Impact Page shows solar capacity, clean energy generated, CO₂ avoided, and partner-school savings, all updated regularly.

No. The price you see is the price you pay. We don't add a climate fee or sell offsets on top of bookings. The clean-energy funding comes out of our supplier commission, not your wallet.