Gift Card FAQ

American Eagle Gift Card FAQ

Answers to the most common questions about American Eaglegift cards — how to use one, check a balance, expiry and fees, refunds, and where they're accepted.

American EagleUpdated June 6, 202610 questions answered

Using your gift card

At any American Eagle, Aerie, Offline by Aerie, Tailgate, and Don't Ask Why store in the US and Canada, and online at ae.com and aerie.com. Cards also work in the AE and Aerie mobile apps. See how to use your American Eagle card

Yes, both in store and online. American Eagle does not publish a cap on how many cards you can combine on a single purchase.

Physical and e-gift cards run $10 to $500 in whole-dollar increments through ae.com or any American Eagle or Aerie register. Through Dyme, e-gift presets are $25, $50, $75, $100, $150, and $200.

Balance, reloads & expiry

No. American Eagle gift cards never expire and carry no dormancy or service fees. The full purchased value stays on the card until redeemed.

Enter the card number and PIN on the American Eagle gift card balance page at ae.com, or call 1-877-274-3004. The current balance shows immediately with no account registration required. Check your American Eagle balance

Refunds, lost cards & acceptance

Yes. American Eagle and Aerie share one gift card system. The same card works at every Aerie and Offline by Aerie store and on aerie.com, as well as at American Eagle stores and ae.com.

Lost, stolen, or damaged gift cards can be cancelled and replaced with a new card for the remaining balance if you provide original proof of purchase (your sales receipt). Call 1-877-274-3004 to report the loss and initiate a replacement. AEO is not responsible for unauthorized use before you report it.

No. American Eagle gift cards are non-refundable once purchased. They can be re-gifted, applied to a purchase, or redeemed online across American Eagle and Aerie.

Buying & corporate

American Eagle does not sell its own cards below face value. Secondary marketplaces like Raise and CardCash sometimes list resold AE cards at a small discount. Buying through Dyme earns 1 Dyme Mile per dollar (5 per dollar during special offers) at face value. See the American Eagle gift card buying guide.

Yes. American Eagle Outfitters runs a corporate gift-card program for volume orders, with custom amounts and bulk invoicing for employee gifts and incentives. Contact the AEO corporate gift-card team to set one up.

Earn while you spend

Shop American Eagle gift cards on Dyme

Buy at face value, send instantly, and earn 1 Mile for every dollar toward travel at over 2 million hotels and 600 airline partners, and 5 per dollar during special offers. Every purchase helps fund clean energy.

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