Gift Card FAQ

ASOS Gift Card FAQ

Answers to the most common questions about ASOSgift cards — how to use one, check a balance, expiry and fees, refunds, and where they're accepted.

ASOSUpdated June 6, 20269 questions answered
Up to $200 in vouchersGift-card bonus · travel vouchers + Miles
Buy a gift cardAny brand, any amount, at face value.
Earn up to $200 in travel vouchers+ 1 Dyme Mile per dollar spent.
Book your hotelRedeem the voucher toward any stay on Dyme.

Redeem each voucher toward a hotel booking on Dyme — minimum spend applies (from $250). Valid 3 months · one per booking.

Full terms
Travel voucher earned per gift-card purchase, alongside 1 Dyme Mile per dollar:
Spend $100→ $25 voucherredeem on a $250+ stay
Spend $250→ $75 voucherredeem on a $750+ stay
Spend $500→ $200 voucherredeem on a $2,000+ stay
Vouchers are issued within 5 working days and valid 3 months from issue. One voucher per booking. No cash value, non-transferable, and cannot be converted to Miles. Miles are earned and shown separately.

Using your gift card

On asos.com and in the ASOS app. The card covers the full catalog — ASOS own-label, the outside brands ASOS carries, and ASOS Face + Body beauty. ASOS has no physical stores, so spending is online only. See how to use your ASOS card

Yes. You can apply multiple ASOS gift cards to a single basket and combine a gift card with a credit or debit card to cover any remaining balance.

Through Dyme, $15 to $500. ASOS.com sells gift cards in set amounts as well. Larger gifts can be split across more than one card.

Balance, reloads & expiry

No. ASOS gift cards do not expire and carry no activation or maintenance fees. The full purchased value stays on the card until you place an order.

Sign in to your ASOS account and go to Gift Cards, or use the gift card lookup on asos.com with the card number and PIN. The balance updates after each purchase. Check your ASOS balance

Refunds, lost cards & acceptance

ASOS recommends locking your gift card to your ASOS account as soon as possible to protect it. If you lose a gift card, contact ASOS Customer Care with either the order number from the original purchase or the email address on the account it was ordered from, and they will do their best to issue a replacement. Report the loss promptly to limit exposure.

ASOS gift cards are tied to the regional site and currency they were issued for. A US-issued card is intended for the US ASOS storefront. Check the terms before gifting to someone who shops on a different regional ASOS site.

No. ASOS gift cards are non-refundable once purchased. They can be re-gifted or applied to a future order, but the purchase cannot be reversed for cash.

Buying & corporate

ASOS does not sell its own cards below face value. Buying through Dyme earns 1 Dyme Mile per dollar (5 per dollar during special offers) at face value. See the ASOS gift card buying guide.

Earn while you spend

Shop ASOS gift cards on Dyme

Buy at face value, send instantly, and earn 1 Mile for every dollar toward travel at over 2 million hotels and 600 airline partners, and 5 per dollar during special offers. Every purchase helps fund clean energy.

Shop ASOS gift cards →
ASOS
Shop ASOS gift cards on DymeFace value · Instant · 1 Mile / dollar (5 on special)
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