Gift Card FAQ

Best Buy Gift Card FAQ

Answers to the most common questions about Best Buygift cards — how to use one, check a balance, expiry and fees, refunds, and where they're accepted.

Best BuyUpdated June 6, 202612 questions answered

Using your gift card

Yes, both in store and online. Best Buy does not publish a cap on how many cards you can apply to a single purchase. Enter each card separately at checkout.

At any Best Buy retail store, on bestbuy.com, and for Geek Squad services including installation, setup, support, repair, and protection plans. Cards cannot be used to pay a Best Buy credit card bill or to purchase other gift cards. How to use your Best Buy card

Physical Best Buy gift cards are activated at any US Best Buy store register at the time of purchase. E-gift cards bought through Dyme or bestbuy.com are activated immediately. You can also call 1-888-716-7994 for activation assistance.

Through Dyme, e-gift cards range from $5 to $500. Through bestbuy.com or any Best Buy store, physical and e-gift cards are available in whole-dollar increments from $15 to $500.

Balance, reloads & expiry

No. Best Buy gift cards never expire and carry no dormancy or service fees. The full purchased value stays on the card until spent.

Enter the card number and PIN on the Best Buy gift card balance page at bestbuy.com/gift-card-balance, or call 1-888-716-7994. The current balance shows immediately. Check your Best Buy balance

No. Best Buy gift cards are not reloadable. Once the balance is depleted, you need to purchase a new card.

Refunds, lost cards & acceptance

No. Best Buy gift cards are non-refundable once purchased. They can be re-gifted or applied toward any eligible purchase in store or online.

Call 1-888-716-7994. Best Buy will replace a lost, stolen, or damaged card for the remaining balance if you have the original purchase receipt. Replacement is not available without proof of purchase.

No. Best Buy gift cards are only accepted at Best Buy stores and bestbuy.com. They cannot be used at Amazon, Apple, or any other retailer. Best Buy does sell Amazon and Apple gift cards in store and online if you want to buy those as gifts.

Buying & corporate

Yes, through Best Buy Business. Volume ordering, custom denominations, and invoicing are available for employee rewards and client gifts. Visit bestbuy.com/business for details.

Yes. Best Buy sells gift cards for Amazon, Apple, Google Play, Nintendo, PlayStation, Xbox, and many other brands in store and online. The gift card wall at most locations carries 100-plus brands.

Earn while you spend

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Buy at face value, send instantly, and earn 1 Mile for every dollar toward travel at over 2 million hotels and 600 airline partners, and 5 per dollar during special offers. Every purchase helps fund clean energy.

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