Using your gift card
Yes, at the counter you can apply multiple cards in one transaction. For app or online orders only one card loads at a time, so apply balances in sequence or consolidate before placing a large order.
At Cinnabon bakeries and across the GoTo Foods family, including Auntie Anne's, Carvel, Jamba, McAlister's Deli, Moe's Southwest Grill, and Schlotzsky's, at more than 3,800 combined US locations. The same balance works at any of these brands in store, online, or through the GoTo Foods apps.
Physical GoTo Foods gift cards come pre-activated when delivered by mail. E-gift cards purchased online are ready to use immediately upon receipt of the delivery email.
Physical and e-gift cards are available from $5 to $200 through gotofoods.com. Through Dyme, e-gift cards are available from $25 to $200.
Balance, reloads & expiry
No. Cinnabon gift cards carry no expiration date and no dormancy or service fees. The full purchased value stays on the card until spent.
Call the GoTo Foods gift card support line at 1-678-799-7415, or visit gotofoods.com/giftcards and use the balance lookup tool. A counter team member at any GoTo Foods location can also check it at the register.
Refunds, lost cards & acceptance
GoTo Foods will not replace a lost or stolen card without proof of purchase. If you have proof of purchase, call 1-678-799-7415 for assistance. Treat the card like cash and save the card number and proof of purchase as soon as you receive it.
Yes. The GoTo Foods gift card is shared across all seven brands in the family: Cinnabon, Auntie Anne's, Carvel, Jamba, McAlister's Deli, Moe's Southwest Grill, and Schlotzsky's. One card, one balance, redeemable at any of them.
Buying & corporate
Yes. GoTo Foods runs a corporate gift-card program for volume orders across all seven brands, with custom amounts and bulk invoicing. It is used for employee rewards, client gifts, and incentives. Contact the GoTo Foods corporate gifting team to set one up.
At Cinnabon bakery counters, on gotofoods.com/giftcards, and through Amazon. You can also buy on Dyme at face value, earning 1 Mile per dollar (5 Miles per dollar during special offers). Cinnabon gift card buying guide