Gift Card FAQ

eBay Gift Card FAQ

Answers to the most common questions about eBaygift cards — how to use one, check a balance, expiry and fees, refunds, and where they're accepted.

eBayUpdated June 6, 202611 questions answered
Up to $200 in vouchersGift-card bonus · travel vouchers + Miles
Buy a gift cardAny brand, any amount, at face value.
Earn up to $200 in travel vouchers+ 1 Dyme Mile per dollar spent.
Book your hotelRedeem the voucher toward any stay on Dyme.

Redeem each voucher toward a hotel booking on Dyme — minimum spend applies (from $250). Valid 3 months · one per booking.

Full terms
Travel voucher earned per gift-card purchase, alongside 1 Dyme Mile per dollar:
Spend $100→ $25 voucherredeem on a $250+ stay
Spend $250→ $75 voucherredeem on a $750+ stay
Spend $500→ $200 voucherredeem on a $2,000+ stay
Vouchers are issued within 5 working days and valid 3 months from issue. One voucher per booking. No cash value, non-transferable, and cannot be converted to Miles. Miles are earned and shown separately.

Using your gift card

Yes. Add more than one card to your eBay account and the balances combine. At checkout eBay draws from the combined balance and charges any remainder to another payment method.

Add the card to your eBay account from the gift card section. It then applies automatically at checkout toward any eligible purchase. If an order exceeds the balance, eBay charges the difference to your linked payment method. Note: it can take up to 4 hours for a newly added card to activate. How to use your eBay card

No separate activation step is required. Once you add the card to your eBay account, it is ready to use. Allow up to 4 hours if the card was just purchased before the balance appears.

$25 to $200 through Dyme. eBay itself sells up to $500, and retail racks carry fixed amounts.

Balance, reloads & expiry

No. eBay gift cards never expire and carry no fees. The full value stays on the card until you spend it.

Add the card to your eBay account, then view the balance in your account dashboard, or use eBay's gift-card balance check page at giftcards.ebay.com/balance. You can also call 1-866-540-3229. Check your eBay balance

Refunds, lost cards & acceptance

No. eBay gift cards are non-refundable and cannot be redeemed for cash, except where required by law. The balance can be re-gifted by sharing the card number.

eBay will only replace an unused gift card if you have proof of purchase and the gift card number, and only where required by law. Used cards are not replaceable. Keep your card number and receipt in a safe place.

eBay gift cards are issued for the U.S. site and items shipped within the country. They generally do not apply to purchases on other regional eBay platforms.

Buying & corporate

Yes. eBay's bulk and corporate program handles volume orders with invoicing for employee rewards and customer gifting. Contact eBay's business team directly for bulk pricing.

eBay gift cards are sold at major retailers and on ebay.com. Buying through Dyme earns 1 Mile per dollar at face value (5 per dollar during special offers). See the eBay gift card buying guide.

Earn while you spend

Shop eBay gift cards on Dyme

Buy at face value, send instantly, and earn 1 Mile for every dollar toward travel at over 2 million hotels and 600 airline partners, and 5 per dollar during special offers. Every purchase helps fund clean energy.

Shop eBay gift cards →
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Shop eBay gift cards on DymeFace value · Instant · 1 Mile / dollar (5 on special)
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