Gift Card FAQ

Krispy Kreme Gift Card FAQ

Answers to the most common questions about Krispy Kremegift cards — how to use one, check a balance, expiry and fees, refunds, and where they're accepted.

Krispy KremeUpdated June 6, 202610 questions answered

Using your gift card

At participating Krispy Kreme retail shops across the US and for qualifying purchases on KrispyKreme.com. The card is not redeemable at grocery store shelves, gas stations, or convenience stores that stock Krispy Kreme products. How to use your Krispy Kreme card

Yes, both in shop and in the app. Krispy Kreme does not publish a cap on how many cards you can combine on a single order.

$25 to $200 through Dyme. On krispykreme.com physical and e-gift cards typically range from $5 to $100.

Balance, reloads & expiry

No. Krispy Kreme gift cards carry no expiration date and no service or dormancy fees. The value stays on the card until it is used.

Enter the card number and PIN on Krispy Kreme's balance checker at merchant.wgiftcard.com/rbc/krispykreme, or ask a team member to scan it at any shop. Check your Krispy Kreme balance

Refunds, lost cards & acceptance

No. Krispy Kreme gift cards are non-refundable once purchased. They can be re-gifted or kept until you are ready to use the balance.

Krispy Kreme gift cards may not be replaced if lost or stolen. For eGift cards, the company may re-issue remaining value if you contact customer service immediately and provide the original purchaser's confirmation email. Physical card replacements are generally not available. Contact Krispy Kreme customer service as quickly as possible if you suspect unauthorized use.

No. Krispy Kreme gift cards are only redeemable at participating Krispy Kreme retail shops in the US. They are not accepted at Dunkin', Tim Hortons, or any other chain.

Buying & corporate

Yes. Krispy Kreme runs a corporate and bulk gift-card program with custom denominations for employee rewards, client gifts, and promotions. Contact the Krispy Kreme corporate gift-card team for pricing.

On Dyme at face value, earning 1 Mile per dollar (5 per dollar during special offers). Krispy Kreme gift cards are also available directly at krispykreme.com and at grocery chain gift card racks. Krispy Kreme gift card buying guide

Earn while you spend

Shop Krispy Kreme gift cards on Dyme

Buy at face value, send instantly, and earn 1 Mile for every dollar toward travel at over 2 million hotels and 600 airline partners, and 5 per dollar during special offers. Every purchase helps fund clean energy.

Shop Krispy Kreme gift cards →
Krispy Kreme
Shop Krispy Kreme gift cards on DymeFace value · Instant · 1 Mile / dollar (5 on special)
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