Using your gift card
Yes. You can present multiple gift cards at checkout at the hotel. Contact the property in advance for large reservations to ensure a smooth process.
At participating Mandarin Oriental hotels, resorts, and residences worldwide for room charges, dining, spa, and other on-property services. Availability may vary by property. See how to use your Mandarin Oriental card
Through Dyme, presets run from $25 to $200. On the Mandarin Oriental gift card site, amounts up to $2,000 are typically available.
Balance, reloads & expiry
No. Mandarin Oriental gift cards do not expire and carry no dormancy fees. The full value is available until spent.
Visit mandarinoriental.cashstar.com/self_service/ and enter the card number and PIN, or call 1-866-801-8880. Check your Mandarin Oriental balance
Refunds, lost cards & acceptance
No. Mandarin Oriental gift cards are exclusive to Mandarin Oriental properties and are not transferable to Four Seasons, Rosewood, Aman, or other hotel groups.
Mandarin Oriental will freeze the balance and issue a replacement card, provided you registered the card and report the loss promptly. Contact customer support at mohg-giftcards@avenhospitality.com or call 1-866-801-8880 immediately if you suspect unauthorized use.
Mandarin Oriental gift cards are generally non-refundable for cash once purchased. Check the terms at the time of purchase or contact customer support if you have a specific circumstance.
Buying & corporate
Yes. Mandarin Oriental has a corporate gifting program for business events, client appreciation, and bulk orders. Contact the group via their gift card site at giftcards.mandarinoriental.com for volume inquiries.
You can buy it on Dyme at face value and earn 1 Mile per dollar (5 per dollar during special offers). See the Mandarin Oriental gift card buying guide for more.