Gift Card FAQ

Mugsy Gift Card FAQ

Answers to the most common questions about Mugsygift cards — how to use one, check a balance, expiry and fees, refunds, and where they're accepted.

MugsyUpdated June 6, 20269 questions answered
Up to $200 in vouchersGift-card bonus · travel vouchers + Miles
Buy a gift cardAny brand, any amount, at face value.
Earn up to $200 in travel vouchers+ 1 Dyme Mile per dollar spent.
Book your hotelRedeem the voucher toward any stay on Dyme.

Redeem each voucher toward a hotel booking on Dyme — minimum spend applies (from $250). Valid 3 months · one per booking.

Full terms
Travel voucher earned per gift-card purchase, alongside 1 Dyme Mile per dollar:
Spend $100→ $25 voucherredeem on a $250+ stay
Spend $250→ $75 voucherredeem on a $750+ stay
Spend $500→ $200 voucherredeem on a $2,000+ stay
Vouchers are issued within 5 working days and valid 3 months from issue. One voucher per booking. No cash value, non-transferable, and cannot be converted to Miles. Miles are earned and shown separately.

Using your gift card

Yes. Multiple Mugsy gift cards can be entered at checkout, with any remaining total charged to a payment card.

Only at mugsy.co. Mugsy is direct-to-consumer, so the card does not work at department stores or other retailers.

Flexible amounts on mugsy.co. Through Dyme, e-gift cards come in $50, $100, and $150.

Balance, reloads & expiry

No. Mugsy gift cards do not expire and carry no fees. The full value stays on the card until it is redeemed.

Yes. Enter the gift card code on the Mugsy site at checkout — the remaining balance appears before you complete the purchase. Any unused balance stays on the card for a future order.

Refunds, lost cards & acceptance

Gift cards are generally non-refundable once purchased. Products bought with the card follow Mugsy's standard return and exchange policy at mugsyjeans.com.

Mugsy does not publish a formal replacement policy for lost or stolen digital gift cards. Because the card is a code delivered by email, keep the email secure and do not share the code. If a code is lost before use, contact Mugsy support at support@mugsyjeans.com with your purchase confirmation — they may be able to resend or assist.

No. The Mugsy gift card is valid only at mugsy.co and is not accepted at other clothing brands or retailers.

Buying & corporate

Buy at face value on Dyme and earn 1 Mile per dollar (5 per dollar during special offers). You can also stack a Mugsy promo code when the recipient redeems the card. See the Mugsy gift card buying guide.

Earn while you spend

Shop Mugsy gift cards on Dyme

Buy at face value, send instantly, and earn 1 Mile for every dollar toward travel at over 2 million hotels and 600 airline partners, and 5 per dollar during special offers. Every purchase helps fund clean energy.

Shop Mugsy gift cards →
Mugsy
Shop Mugsy gift cards on DymeFace value · Instant · 1 Mile / dollar (5 on special)
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