Gift Card FAQ

NBA Store Gift Card FAQ

Answers to the most common questions about NBA Storegift cards — how to use one, check a balance, expiry and fees, refunds, and where they're accepted.

NBA StoreUpdated June 6, 202610 questions answered
Up to $200 in vouchersGift-card bonus · travel vouchers + Miles
Buy a gift cardAny brand, any amount, at face value.
Earn up to $200 in travel vouchers+ 1 Dyme Mile per dollar spent.
Book your hotelRedeem the voucher toward any stay on Dyme.

Redeem each voucher toward a hotel booking on Dyme — minimum spend applies (from $250). Valid 3 months · one per booking.

Full terms
Travel voucher earned per gift-card purchase, alongside 1 Dyme Mile per dollar:
Spend $100→ $25 voucherredeem on a $250+ stay
Spend $250→ $75 voucherredeem on a $750+ stay
Spend $500→ $200 voucherredeem on a $2,000+ stay
Vouchers are issued within 5 working days and valid 3 months from issue. One voucher per booking. No cash value, non-transferable, and cannot be converted to Miles. Miles are earned and shown separately.

Using your gift card

Yes. You can apply multiple NBA Store cards to a single checkout, and combine them with FanCash and a promo code in the same order.

At store.nba.com. The card covers the full catalog: jerseys, headwear, signed memorabilia, and youth gear. It also works on the WNBA Store. It does not redeem at arena team shops or other Fanatics-run sites. See how to use your NBA Store card.

$10 to $500 at store.nba.com. Through Dyme, $5 to $500 with presets at $25, $50, $75, $100, $150, and $200.

Balance, reloads & expiry

No. NBA Store gift cards do not expire and carry no dormancy or service fees. The full value stays on the card until you redeem it.

Yes. Enter the card number and PIN on the NBA Store gift-card balance page. No account registration is required. Check your NBA Store balance

Refunds, lost cards & acceptance

Yes. Returns follow store.nba.com's standard policy. Refunds on gift-card-funded orders are typically issued back as store credit or to the original gift card.

Fanatics and the NBA Store will not replace lost or stolen gift cards. Treat the card number and PIN like cash. If your card is lost before use, contact the NBA Store customer service with your original purchase receipt — they may be able to investigate, but replacement is not guaranteed per their terms.

The NBA Store card also works on the WNBA Store at wnbastore.nba.com. However, it does not transfer to other Fanatics-operated properties such as NFL Shop, MLB Shop, or the NASCAR Store, even though they share the same platform.

Buying & corporate

Yes, through Fanatics Corporate Sales. Bulk orders, custom denominations, and employee-incentive programs are available.

Buy at face value on Dyme and earn 1 Mile per dollar (5 per dollar during special offers). See the NBA Store gift card buying guide.

Earn while you spend

Shop NBA Store gift cards on Dyme

Buy at face value, send instantly, and earn 1 Mile for every dollar toward travel at over 2 million hotels and 600 airline partners, and 5 per dollar during special offers. Every purchase helps fund clean energy.

Shop NBA Store gift cards →
NBA Store
Shop NBA Store gift cards on DymeFace value · Instant · 1 Mile / dollar (5 on special)
Buy now ▸