Using your gift card
In any Old Navy, Gap, Gap Factory, Banana Republic, Banana Republic Factory, or Athleta store in the US, Puerto Rico, and Canada. Online at oldnavy.com, gap.com, bananarepublic.gap.com, and athleta.com. How to use your Old Navy card
No separate activation is required. E-gift cards are ready to use once you receive the email with the card number and PIN. Physical cards are activated at the point of sale.
Through Dyme, custom amounts from $10 to $250. Physical cards through oldnavy.com or in store run $5 to $500 in whole-dollar increments.
Balance, reloads & expiry
No. Old Navy gift cards do not expire and carry no service or dormancy fees. The balance stays intact whether you use it the same week or two seasons later.
Enter the 16-digit card number and 4-digit PIN on the Old Navy gift card balance page, or ask an associate at any Gap Inc. store. You can also call 1-800-OLD-NAVY. Check your Old Navy balance
No. Old Navy gift cards are not reloadable. When the balance is spent, purchase a new card for additional value.
Refunds, lost cards & acceptance
Yes. An Old Navy gift card works across every Gap Inc. banner — Gap, Gap Factory, Banana Republic, Banana Republic Factory, and Athleta — in store and on each brand's website. Up to five e-gift cards can be applied per online order.
Old Navy will issue a replacement card for the remaining balance only with the original receipt. Without proof of purchase, the card cannot be replaced. Call 1-800-OLD-NAVY to report it. Keep your purchase confirmation and write down the card number separately.
Buying & corporate
No. Old Navy stores do not carry third-party gift card racks. They sell Gap Inc. family gift cards only.