Gift Card FAQ

Papa John's Gift Card FAQ

Answers to the most common questions about Papa John'sgift cards — how to use one, check a balance, expiry and fees, refunds, and where they're accepted.

Papa John'sUpdated June 6, 202611 questions answered

Using your gift card

Yes. Add each card's balance to your Papa John's account before checkout and the order draws from the combined balance, or hand multiple physical cards to the cashier. You can also combine a gift card with a credit card for any remainder.

At any participating Papa John's restaurant in the US (3,200+ locations, including Alaska and Hawaii), online at papajohns.com, in the Papa John's app, or by phone for carryout. The card covers pizza, Papadias, sides, desserts, and drinks. How to use your Papa John's card

Physical cards are activated at the store register at purchase. E-gift cards arrive active and ready to use -- enter the card number and PIN at checkout on papajohns.com, in the app, or by phone. No separate activation step is required.

Through Dyme, $5 to $500. Through papajohns.com directly, $5 to $500 in whole-dollar increments. Physical cards at restaurant counters run $5 to $100.

Balance, reloads & expiry

No. Papa John's gift cards never expire and carry no dormancy or service fees. The full purchased value stays on the card until it is redeemed.

Enter the 19-digit card number and 4-digit PIN on the Papa John's balance page at wbiprod.storedvalue.com/wbir/clients/papajohns, or ask a team member to scan it at any participating restaurant. Check your Papa John's balance

Refunds, lost cards & acceptance

No. Papa John's gift cards are non-refundable once purchased. They can be re-gifted or applied to any qualifying order at a participating restaurant or online.

Papa John's is not responsible for lost, stolen, or damaged cards. For a physical card: email an image of the back to GiftCards@papajohns.com with your mailing address and they may issue a replacement. For an e-gift card: contact CashStar Customer Support at (877) 850-1977 with your confirmation email as proof -- if the code has not been redeemed, they can cancel the original and reissue it.

Yes. The card works at all participating US locations for delivery, carryout, online, in-app, and phone orders. International Papa John's franchises (UK, Latin America, etc.) do not accept US-issued cards.

Buying & corporate

Yes. Papa John's has a corporate gift-card program for volume orders with custom amounts and bulk invoicing, suited for employee rewards, client gifts, and promotions. Contact the Papa John's corporate gift-card team.

Buy on Dyme at face value and earn 1 Dyme Mile per dollar -- 5 Miles per dollar during special offers. Cards are also available at Walmart, Kroger, Costco, and Amazon. See the Papa John's gift card buying guide.

Earn while you spend

Shop Papa John's gift cards on Dyme

Buy at face value, send instantly, and earn 1 Mile for every dollar toward travel at over 2 million hotels and 600 airline partners, and 5 per dollar during special offers. Every purchase helps fund clean energy.

Shop Papa John's gift cards →
Papa John's
Shop Papa John's gift cards on DymeFace value · Instant · 1 Mile / dollar (5 on special)
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