Gift Card FAQ

REI Gift Card FAQ

Answers to the most common questions about REIgift cards — how to use one, check a balance, expiry and fees, refunds, and where they're accepted.

REIUpdated June 6, 202610 questions answered

Using your gift card

Yes, both in store and online. REI does not publish a cap on how many cards you can apply to a single purchase.

At every REI Co-op and REI Outlet store in the US, at rei.com and rei-outlet.com, and toward REI Adventures guided trips booked by phone at 1-800-622-2236. The card also applies to REI membership, bike and ski shop services, and classes. How to use your REI card

On Dyme, $25 to $200. REI's own site and in-store registers offer $5 to $1,000 in whole-dollar increments for both physical and digital formats.

Balance, reloads & expiry

No. REI gift cards never expire and carry no dormancy fees. The full purchased value stays on the card until redeemed.

Enter the 19-digit card number and 4-digit PIN at rei.com/gift-card, call the gift card line at 1-855-873-5456, or ask an associate at any REI store. Check your REI balance

Refunds, lost cards & acceptance

REI cannot replace or refund gift cards that are lost or stolen, except where required by law -- the card is treated like cash. To reduce risk, save the card number and PIN from the delivery email separately, or load the card into the REI app where it is tied to your account.

No. REI gift cards are valid only at REI and REI Outlet stores, at rei.com, and for REI Adventures trips. They are not accepted at REI-branded products sold by third parties, or at Bass Pro Shops, Cabela's, Backcountry, or any other retailer.

No. REI gift cards are non-refundable once purchased and cannot be redeemed for cash except where required by law. They can be re-gifted or applied to any eligible purchase, including REI Adventures trips.

Buying & corporate

Yes. REI runs a corporate gift-card program for volume orders with custom amounts and consolidated invoicing, aimed at employee rewards, incentives, and client gifts.

Buy on Dyme at face value and earn 1 Mile per dollar -- 5 Miles per dollar during special offers. REI cards also appear at Walgreens, Target, and Meijer and on Amazon in fixed denominations. REI gift card buying guide

Earn while you spend

Shop REI gift cards on Dyme

Buy at face value, send instantly, and earn 1 Mile for every dollar toward travel at over 2 million hotels and 600 airline partners, and 5 per dollar during special offers. Every purchase helps fund clean energy.

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Shop REI gift cards on DymeFace value · Instant · 1 Mile / dollar (5 on special)
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