Gift Card FAQ

Sephora Gift Card FAQ

Answers to the most common questions about Sephoragift cards — how to use one, check a balance, expiry and fees, refunds, and where they're accepted.

SephoraUpdated June 6, 20269 questions answered
Up to $200 in vouchersGift-card bonus · travel vouchers + Miles
Buy a gift cardAny brand, any amount, at face value.
Earn up to $200 in travel vouchers+ 1 Dyme Mile per dollar spent.
Book your hotelRedeem the voucher toward any stay on Dyme.

Redeem each voucher toward a hotel booking on Dyme — minimum spend applies (from $250). Valid 3 months · one per booking.

Full terms
Travel voucher earned per gift-card purchase, alongside 1 Dyme Mile per dollar:
Spend $100→ $25 voucherredeem on a $250+ stay
Spend $250→ $75 voucherredeem on a $750+ stay
Spend $500→ $200 voucherredeem on a $2,000+ stay
Vouchers are issued within 5 working days and valid 3 months from issue. One voucher per booking. No cash value, non-transferable, and cannot be converted to Miles. Miles are earned and shown separately.

Using your gift card

Yes. Enter each card number and PIN at online checkout, or present each card at the register in store. Sephora does not publish a cap on how many you can combine.

At sephora.com, in the Sephora mobile app, at all 500-plus standalone Sephora stores in the U.S., and at 600-plus Sephora at Kohl's locations. U.S. only; the card cannot be applied to orders shipping outside the United States. See how to use your Sephora card

No. E-gift cards are ready to use immediately after delivery; physical cards are activated at the register when purchased.

Through Dyme, $10 to $250 in whole-dollar increments. Directly from sephora.com or in store, physical and digital cards range from $10 to $500.

Balance, reloads & expiry

No. Sephora gift cards never expire and carry no dormancy or service fees.

Enter the card number and PIN at sephora.com/beauty/gift-card-balance, or ask a Cast Member at any Sephora or Sephora at Kohl's location to look it up. Check your Sephora balance

No. Sephora gift cards are not reloadable. Purchase a new card to add more value.

Refunds, lost cards & acceptance

Sephora's policy is that gift cards will not be replaced if lost, stolen, or used without authorization; they are treated like cash. Sephora customer service at 1-877-SEPHORA may review cases where you have the original purchase receipt, but replacement is not guaranteed.

Buying & corporate

Yes. Sephora runs a corporate gift-card program for volume orders with custom denominations and invoicing. See details at sephora.com/beauty/corporate-gift-cards-faq.

Earn while you spend

Shop Sephora gift cards on Dyme

Buy at face value, send instantly, and earn 1 Mile for every dollar toward travel at over 2 million hotels and 600 airline partners, and 5 per dollar during special offers. Every purchase helps fund clean energy.

Shop Sephora gift cards →
Sephora
Shop Sephora gift cards on DymeFace value · Instant · 1 Mile / dollar (5 on special)
Buy now ▸