Using your gift card
No. Shell's terms state that only one gift card can be redeemed per transaction, and eGift cards cannot be combined with other payment forms at the pump.
At participating Shell stations for fuel, convenience-store items, motor oil, wiper blades, and car washes. The card works at more than 14,000 Shell stations nationwide, though a small number of independently operated stations may not participate. Physical cards swipe at the pump; eGift cards require payment inside at the register. See how to use your Shell card
No. eGift cards are ready to use immediately. Physical cards are activated at point of sale.
Through Dyme, eGift cards are available in $10, $15, $25, $50, and $100. Physical refillable cards through Shell's site load from $25 to $250.
Balance, reloads & expiry
No. Shell gift cards do not expire and carry no dormancy or service fees.
Enter the card number and PIN at buyshellgiftcards.com/order/balance-inquiry or call 1-800-300-8113. Check your Shell balance
Physical Shell cards printed with 'Refillable' on the front can be reloaded online up to $300. Physical cards without that label and all eGift cards are not reloadable.
Refunds, lost cards & acceptance
Shell's policy is that card value will generally not be replaced if lost or stolen; replacement fees may apply in limited cases. Treat the card like cash. Call 1-800-300-8113 promptly if your card is compromised.
Buying & corporate
Some Shell convenience stores carry third-party gift card racks, but availability varies widely by location and operator. Check with your local station.