Gift Card FAQ

Total Wine Gift Card FAQ

Answers to the most common questions about Total Winegift cards — how to use one, check a balance, expiry and fees, refunds, and where they're accepted.

Total WineUpdated June 6, 202612 questions answered
Up to $200 in vouchersGift-card bonus · travel vouchers + Miles
Buy a gift cardAny brand, any amount, at face value.
Earn up to $200 in travel vouchers+ 1 Dyme Mile per dollar spent.
Book your hotelRedeem the voucher toward any stay on Dyme.

Redeem each voucher toward a hotel booking on Dyme — minimum spend applies (from $250). Valid 3 months · one per booking.

Full terms
Travel voucher earned per gift-card purchase, alongside 1 Dyme Mile per dollar:
Spend $100→ $25 voucherredeem on a $250+ stay
Spend $250→ $75 voucherredeem on a $750+ stay
Spend $500→ $200 voucherredeem on a $2,000+ stay
Vouchers are issued within 5 working days and valid 3 months from issue. One voucher per booking. No cash value, non-transferable, and cannot be converted to Miles. Miles are earned and shown separately.

Using your gift card

Yes, in store and online. The register draws down each card's balance in turn until the purchase is covered.

At any Total Wine & More store and on totalwine.com where state law permits online alcohol sales. Availability for online orders varies by state due to alcohol shipping and pickup regulations. How to use your Total Wine card

E-gift cards from Dyme are active on delivery. Physical cards purchased at stores are activated at the register. No additional step is required.

Through Dyme, cards are available from $25 to $200. Total Wine's own site and stores sell cards generally from $25 to $500 in whole-dollar increments.

Balance, reloads & expiry

No. Total Wine gift cards do not expire and carry no dormancy or service fees. The full value stays on the card until redeemed.

Enter the card number at totalwine.wgiftcard.com/rbc/totalwine or call 1-888-527-4590. An associate at any store register can also look it up. Check your Total Wine balance

Total Wine gift cards are not reloadable. Once the balance is spent, purchase a new card through Dyme or at any Total Wine store.

Refunds, lost cards & acceptance

Gift cards are non-refundable once purchased. They can be re-gifted or applied to any qualifying purchase in store or online.

Total Wine's official terms state that lost, destroyed, or stolen cards will not be replaced or replenished. Contact customer service at 1-888-527-4590 immediately with your original receipt or order confirmation. Treat the card like cash.

No. Total Wine gift cards are only valid at Total Wine & More stores and on totalwine.com. They are not accepted at BevMo, Spec's, or any other retailer.

Buying & corporate

Yes. Bulk and corporate ordering is available for client and employee gifting with custom quantities and invoicing. Contact the corporate team through totalwine.com.

You can buy Total Wine gift cards at face value on Dyme, earning 1 Mile per dollar (and up to 5 Miles per dollar during special offers). Total Wine gift card buying guide

Earn while you spend

Shop Total Wine gift cards on Dyme

Buy at face value, send instantly, and earn 1 Mile for every dollar toward travel at over 2 million hotels and 600 airline partners, and 5 per dollar during special offers. Every purchase helps fund clean energy.

Shop Total Wine gift cards →
Total Wine
Shop Total Wine gift cards on DymeFace value · Instant · 1 Mile / dollar (5 on special)
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