How to check your Texas Roadhouse Brand Family gift card balance
Every method returns the same balance in real time. The online checker is fastest and works for physical and e-gift cards alike. New to Texas Roadhouse Brand Family cards? See our Texas Roadhouse Brand Family gift card buying guide.
- Go to the Texas Roadhouse Brand Family gift card balance page.
- Enter your card number and the access PIN.
- Select Check Balance. Your current balance shows on screen.
- Call the number above and choose the gift card option.
- Enter your card number and PIN on the keypad when prompted.
- The automated line reads back your current balance.
- Take the card to any Texas Roadhouse Brand Family location.
- Ask an associate to check the balance at the register.
- You can spend the balance in the same visit.
What you'll need
Every method asks for two things off the card:
If the balance looks wrong
- Reads $0 or "card not found." Re-enter the number without spaces and confirm the PIN. A brand-new card can take a few hours to activate.
- Lower than expected. A pending order can hold part of the balance, and recent returns take a few days to post back.
- Bought secondhand. Resale balances aren't guaranteed by Texas Roadhouse Brand Family. Open a claim with the marketplace, not with Texas Roadhouse Brand Family.
Using your remaining balance
Spend a partial balance the same way you'd spend the full card, across as many visits as you like:
- In store: hand over the card or show the e-gift barcode on your phone.
- Online: enter the number and PIN at checkout on texasroadhouse.com.
Balances don't expire and carry no fees. Cards aren't reloadable, so when one reaches zero, the simplest move is a new card. For every way to spend it, see how to use your Texas Roadhouse Brand Family gift card.
Frequently asked questions
On a physical Texas Roadhouse Brand Family card, both are printed on the back, with the PIN under a scratch-off panel. On an e-gift, they're listed in the delivery email.
Yes. An e-gift uses the same card number and PIN as a physical card. Enter them on the Texas Roadhouse Brand Family balance page or read them to the automated line at 1-800-964-0111.
Re-enter the number without spaces and confirm the PIN. A new card can take a few hours to activate. If it still reads $0, call 1-800-964-0111 with your proof of purchase.
Texas Roadhouse Brand Family gift cards don't expire. Under U.S. law, gift card funds stay valid for at least five years, and most major brands charge no dormancy fees, so a leftover balance keeps its value.
Most Texas Roadhouse Brand Family gift cards aren't reloadable. Once a card reaches zero, you can get a new Texas Roadhouse Brand Family e-gift on Dyme at face value and earn Dyme Miles on the purchase.
Redeemable in U.S. Texas Roadhouse, Bubba's 33, and Jaggers restaurants, and online at all four brand sites including TR Butcher Shop. You can use a partial balance the same way you'd use the full card.
See the full Texas Roadhouse Brand Family gift card FAQ for expiry, refunds, lost cards, and more.