Gift Card FAQ

Chipotle Gift Card FAQ

Answers to the most common questions about Chipotlegift cards — how to use one, check a balance, expiry and fees, refunds, and where they're accepted.

ChipotleUpdated June 6, 202611 questions answered

Using your gift card

Yes. You can load multiple cards into your Chipotle account or stack them in the app. Chipotle does not publish a cap on how many you can combine.

At any Chipotle Mexican Grill restaurant in the US, on chipotle.com, and in the Chipotle app for in-store, pickup, drive-thru, catering, and delivery orders. Orders placed through third-party apps like DoorDash or Uber Eats do not accept Chipotle gift cards. US cards are not valid at Chipotle locations in Canada, the UK, France, or Germany. How to use your Chipotle card

No. E-gift cards purchased online arrive pre-activated, with the code and PIN in the email ready to use immediately. Physical cards bought at a retailer activate at the register when purchased.

Physical and e-gift cards through chipotle.com run $5 to $500 in whole-dollar increments. Through Dyme, e-gift cards are available from $25 to $200.

Balance, reloads & expiry

Chipotle's gift card terms don't give an expiry date, and Chipotle charges no fees on its gift cards. If less than $10 is left ($15 in California), you can ask Chipotle to pay out the balance through its gift card cash-back form.

Enter the card number and PIN on the Chipotle balance page at chipotle.wgiftcard.com, or call 1-877-925-4878. Any US Chipotle restaurant can also check it for you. Check your Chipotle balance

No. Chipotle's terms say its gift cards can't be reloaded. When one runs out, buy a new card.

Refunds, lost cards & acceptance

Chipotle is not responsible for lost or stolen cards. The standard policy is that cards cannot be replaced. If you have your original receipt with the card number and PIN and report it promptly, customer service may be able to assist, but replacement is not guaranteed. Treat the card number like cash.

No. Chipotle gift cards are valid only at participating Chipotle Mexican Grill locations and through Chipotle's own online channels. They are not accepted at any other restaurant brand.

Buying & corporate

Yes. Chipotle runs a corporate and bulk gift-card program for employee rewards, client gifts, and incentives, with volume pricing on larger orders. Contact the Chipotle corporate gift-card team to set one up.

Grocery, big-box and warehouse stores like Kroger, Walmart, Target and Costco carry a rotating selection of brand gift cards, so check the rack for a Chipotle card before you go. E-gifts are sold directly at chipotle.com/gift-cards and through Dyme at face value, earning 1 Mile per dollar (5 Miles per dollar during special offers). Chipotle gift card buying guide

Earn while you spend

Shop Chipotle gift cards on Dyme

Buy at face value, send instantly, and earn 1 Mile for every dollar toward travel at over 2 million hotels and 600 airline partners, and 5 per dollar during special offers. Every purchase helps fund clean energy.

Shop Chipotle gift cards →
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Shop Chipotle gift cards on DymeFace value · Instant · 1 Mile / dollar (5 on special)
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