Using your gift card
Online at markandgraham.com and at Williams-Sonoma brand stores including Pottery Barn, West Elm, Williams Sonoma, Pottery Barn Kids, and PBteen, as well as by phone. Mark & Graham does not have its own standalone stores.
Yes. Multiple gift card codes can be applied to a single order on markandgraham.com or at any Williams-Sonoma family store.
Through Dyme, presets run from $25 to $200. On markandgraham.com, cards are typically available in a range of amounts.
Balance, reloads & expiry
No. Mark & Graham gift cards do not expire and carry no dormancy or service fees.
Visit markandgraham.com/customer-service/gift-services/svc-balance.html and enter the card number and PIN, or call 1-888-965-6275. Check your Mark & Graham balance
Refunds, lost cards & acceptance
Yes. Mark & Graham gift cards are issued on the Williams-Sonoma, Inc. network and work at Pottery Barn, Pottery Barn Kids, PBteen, West Elm, and Williams Sonoma stores and websites in the US and Puerto Rico, as well as by phone.
Williams-Sonoma, Inc. does not replace lost, stolen, or damaged gift cards. Treat the card like cash. Contact customer service at 1-888-965-6275 immediately to report unauthorized activity, as early notification may limit losses if the remaining balance has not been spent.
Yes. Refunds for merchandise purchased with a gift card are typically issued back to a gift card. Mark & Graham has a standard return policy that applies regardless of payment method.
Buying & corporate
Yes. Williams-Sonoma, Inc. offers corporate gifting through its business-to-business program, which covers Mark & Graham and sister brands. Contact corporate sales at williams-sonoma.com for volume details.
You can buy it on Dyme at face value and earn 1 Mile per dollar (5 per dollar during special offers). See the Mark & Graham gift card buying guide for more.