How to use your Mark & Graham gift card
Spend a Mark & Graham gift card the same way as any other payment. Pick the channel that fits and follow the steps. Want to buy one instead? See our Mark & Graham gift card buying guide.
- Add what you want to your bag at markandgraham.com.
- At checkout, choose Gift Card as your payment method.
- Enter the card number and PIN, then apply it to the order.
What you'll need
Each method asks for the same two things off the card:
Combining payment and partial balances
- Partial balances: whatever you don't spend stays on the card for your next order.
If a card won't redeem
- Declined or zero balance. Check the balance first to confirm there are funds and the card is active.
- Not activated yet. A brand-new card can take a few hours to activate after purchase.
- Wrong PIN. Re-enter the number and PIN without spaces, exactly as printed or shown in the e-gift email.
- Bought secondhand. Resale balances aren't guaranteed. Open a claim with the marketplace, not with Mark & Graham.
Where it's accepted
Williams-Sonoma brands (Pottery Barn, West Elm, Williams Sonoma, Pottery Barn Kids, PBteen)
Frequently asked questions
Add items to your bag at markandgraham.com, choose Gift Card at checkout, then enter the card number and PIN to apply it to your order.
Mark & Graham gift cards are redeemed online, not at a physical register.
Mark & Graham usually applies one gift card per order. Use a card down to zero before starting the next, and check the payment step at checkout for the current limit.
If your order costs more than the card's balance, checkout asks for a second payment method to cover the difference.
Any unused balance stays on the Mark & Graham gift card for next time. Cards aren't reloadable, so when one reaches zero you can buy another on Dyme at face value.
First check the balance to confirm there are funds and the card is active. Re-enter the number and PIN without spaces. A brand-new card can take a few hours to activate.
See the full Mark & Graham gift card FAQ for expiry, refunds, lost cards, and more.