Using your gift card
Yes, both online and in store. Combine multiple cards toward a single purchase and pay any remaining balance with a credit or debit card.
In any US Pottery Barn Teen store and at pbteen.com, plus all other Williams-Sonoma family brands: Pottery Barn, Pottery Barn Kids, West Elm, Mark and Graham, Rejuvenation, and Williams Sonoma. See how to use your Pottery Barn Teen card
On Dyme, $25 to $200. Pottery Barn Teen's own site offers e-gift and physical cards from $25 to $500.
Balance, reloads & expiry
No. Pottery Barn Teen gift cards never expire and carry no dormancy or service fees. The full value stays on the card until redeemed.
Enter the card number and PIN on the gift-card balance page at pbteen.com (or any Williams-Sonoma family site), call 1-888-779-5176, or ask an associate in store. Check your Pottery Barn Teen balance
Refunds, lost cards & acceptance
Physical Pottery Barn Teen gift cards are treated like cash and cannot be replaced if lost or stolen. If you have a digital eGift card that has not been fully redeemed, contact CashStar customer support at 1-866-853-4741 -- they may be able to cancel the original and reissue a new card for the remaining balance. Save the delivery email as proof of purchase.
Yes. Pottery Barn Teen gift cards are honored across the Williams-Sonoma family -- Pottery Barn, Pottery Barn Kids, West Elm, Williams Sonoma, Mark and Graham, and Rejuvenation -- online and in store.
Buying & corporate
Yes, through the Williams-Sonoma Inc. corporate gift-card program, with volume pricing and invoiced billing across the family of brands.
Buy on Dyme at face value and earn 1 Mile per dollar spent -- 5 Miles per dollar during special offers. Miles post within 3 business days and redeem for flights or hotels at travel.dyme.earth. Pottery Barn Teen gift card buying guide