Gift Card FAQ

Tommy John Gift Card FAQ

Answers to the most common questions about Tommy Johngift cards — how to use one, check a balance, expiry and fees, refunds, and where they're accepted.

Tommy JohnUpdated June 6, 202611 questions answered

Using your gift card

Yes. Multiple Tommy John gift cards can be applied to a single order; balances draw down in sequence until the cart is covered. You can also combine a gift card with a promo code on the same order.

At tommyjohn.com and at Tommy John retail stores for underwear, bras and lingerie, pajamas, loungewear, and the full apparel range. E-gift cards purchased through Dyme are redeemable online at tommyjohn.com.

No separate activation is needed. Enter the code at checkout on tommyjohn.com; the balance is applied immediately.

Through Dyme, cards are available from $25 to $200. Tommy John's own site sells cards generally from $25 to $250 in whole-dollar increments.

Balance, reloads & expiry

No. Tommy John gift cards do not expire and no dormancy or non-use fees are charged. The full value stays on the card until it is used.

Apply the card to your account or enter it at checkout on tommyjohn.com to see the remaining balance, which carries over between orders. You can also check at tommyjohn.com/pages/my-card-balance.

Tommy John gift cards are not reloadable. Once the balance is spent, purchase a new one through Dyme or at tommyjohn.com.

Refunds, lost cards & acceptance

Tommy John accepts returns under its standard policy; eligible refunds are typically issued back to the original payment method or as store credit. The gift card itself is non-refundable once purchased. Unwanted cards can be sold on secondary marketplaces like Raise or CardCash.

Tommy John's policy states that lost or stolen gift cards will not be replaced and neither the issuer nor the brand assumes liability. Contact tommyjohn@giftcardhelp.com immediately with your order confirmation; acting quickly may help limit unauthorized use, but replacement is not guaranteed.

No. Tommy John gift cards are only valid at tommyjohn.com and Tommy John retail stores. They cannot be used at any other retailer.

Buying & corporate

You can buy Tommy John gift cards at face value on Dyme, earning 1 Mile per dollar (and up to 5 Miles per dollar during special offers). Tommy John gift card buying guide

Earn while you spend

Shop Tommy John gift cards on Dyme

Buy at face value, send instantly, and earn 1 Mile for every dollar toward travel at over 2 million hotels and 600 airline partners, and 5 per dollar during special offers. Every purchase helps fund clean energy.

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Tommy John
Shop Tommy John gift cards on DymeFace value · Instant · 1 Mile / dollar (5 on special)
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