How to check your Microsoft 365 Personal gift card balance
Every method returns the same balance in real time. The online checker is fastest and works for physical and e-gift cards alike. New to Microsoft 365 Personal cards? See our Microsoft 365 Personal gift card buying guide.
- Go to the Microsoft 365 Personal gift card balance page.
- Enter your card number and the access PIN.
- Select Check Balance. Your current balance shows on screen.
What you'll need
Every method asks for two things off the card:
If the balance looks wrong
- Reads $0 or "card not found." Re-enter the number without spaces and confirm the PIN. A brand-new card can take a few hours to activate.
- Lower than expected. A pending order can hold part of the balance, and recent returns take a few days to post back.
- Bought secondhand. Resale balances aren't guaranteed by Microsoft 365 Personal. Open a claim with the marketplace, not with Microsoft 365 Personal.
Using your remaining balance
Spend a partial balance the same way you'd spend the full card, across as many visits as you like:
- Online: enter the number and PIN at checkout on microsoft.com.
Balances don't expire and carry no fees. Cards aren't reloadable, so when one reaches zero, the simplest move is a new card. For every way to spend it, see how to use your Microsoft 365 Personal gift card.
Frequently asked questions
On a physical Microsoft 365 Personal card, both are printed on the back, with the PIN under a scratch-off panel. On an e-gift, they're listed in the delivery email.
Yes. An e-gift uses the same card number and PIN as a physical card. Enter them on the Microsoft 365 Personal balance page.
Re-enter the number without spaces and confirm the PIN. A new card can take a few hours to activate. If it still reads $0, contact Microsoft 365 Personal with your proof of purchase.
Microsoft 365 Personal gift cards don't expire. Under U.S. law, gift card funds stay valid for at least five years, and most major brands charge no dormancy fees, so a leftover balance keeps its value.
Most Microsoft 365 Personal gift cards aren't reloadable. Once a card reaches zero, you can get a new Microsoft 365 Personal e-gift on Dyme at face value and earn Dyme Miles on the purchase.
Anywhere Microsoft 365 Personal gift cards are accepted. A partial balance works the same way as the full card, across as many visits as you like.
See the full Microsoft 365 Personal gift card FAQ for expiry, refunds, lost cards, and more.