How to check your Subway gift card balance
Every method returns the same balance in real time. The online checker is fastest and works for physical and e-gift cards alike. New to Subway cards? See our Subway gift card buying guide.
- Go to the Subway gift card balance page.
- Enter your card number and the access PIN.
- Select Check Balance. Your current balance shows on screen.
- Take the card to any Subway location.
- Ask an associate to check the balance at the register.
- You can spend the balance in the same visit.
What you'll need
Every method asks for two things off the card:
If the balance looks wrong
- Reads $0 or "card not found." Re-enter the number without spaces and confirm the PIN. A brand-new card can take a few hours to activate.
- Lower than expected. A pending order can hold part of the balance, and recent returns take a few days to post back.
- Bought secondhand. Resale balances aren't guaranteed by Subway. Open a claim with the marketplace, not with Subway.
Using your remaining balance
Spend a partial balance the same way you'd spend the full card, across as many visits as you like:
- In store: hand over the card or show the e-gift barcode on your phone.
- Online: enter the number and PIN at checkout on subway.com.
Balances don't expire and carry no fees. Cards aren't reloadable, so when one reaches zero, the simplest move is a new card. For every way to spend it, see how to use your Subway gift card.
Frequently asked questions
On a physical Subway card, both are printed on the back, with the PIN under a scratch-off panel. On an e-gift, they're listed in the delivery email.
Yes. An e-gift uses the same card number and PIN as a physical card. Enter them on the Subway balance page.
Re-enter the number without spaces and confirm the PIN. A new card can take a few hours to activate. If it still reads $0, contact Subway with your proof of purchase.
Subway gift cards don't expire. Under U.S. law, gift card funds stay valid for at least five years, and most major brands charge no dormancy fees, so a leftover balance keeps its value.
Most Subway gift cards aren't reloadable. Once a card reaches zero, you can get a new Subway e-gift on Dyme at face value and earn Dyme Miles on the purchase.
Redeemable at 20,000+ Subway restaurants across the U.S. and Canada, at subway.com, and in the Subway app. You can use a partial balance the same way you'd use the full card.
See the full Subway gift card FAQ for expiry, refunds, lost cards, and more.