Gift Card FAQ

Subway Gift Card FAQ

Answers to the most common questions about Subwaygift cards — how to use one, check a balance, expiry and fees, refunds, and where they're accepted.

SubwayUpdated June 6, 20269 questions answered

Using your gift card

The standard Subway Card system does not allow splitting a single transaction across two physical cards at the register. If you want to consolidate balances, register both cards in the Subway app -- the app lets you pick which card pays for an order. Confirm multi-card in-store capability at your specific location.

At 20,000+ Subway restaurants across the US and Canada, and in the Subway app for mobile ordering and contactless pay. The card is not accepted at other sandwich chains. How to use your Subway card

Through Dyme, $5 to $250 in variable amounts. Subway's own site offers cards in this range, and retail rack cards are typically $10 and $25 fixed loads.

Balance, reloads & expiry

No. Subway gift cards carry no expiration date and no dormancy or service fees. The balance stays on the card until it's spent.

Visit the Subway Card balance page at wbiprod.storedvalue.com/wbir/clients/subway.us and enter the card number and PIN. You can also check in the Subway app if the card is registered there. Check your Subway balance

Refunds, lost cards & acceptance

If the card is registered, Subway can freeze the remaining balance and issue a replacement -- contact Subway Guest Care at subway.com/en-us/contactus to initiate a claim and provide proof of purchase. Unregistered cards cannot be replaced. Register your card at subway.com or in the Subway app as soon as you receive it.

No. Subway gift cards are accepted only at participating Subway locations in the US and Canada. They are not valid at other QSR brands.

Buying & corporate

No. Subway locations sell only Subway Cards -- they do not operate a third-party gift card rack. For other brands, retailers like Walgreens, CVS, and grocery stores carry a wide selection.

Subway gift cards are sold at Walgreens, CVS, and most major grocery chains, as well as at participating Subway locations. You can also buy a Subway eGift card at face value on Dyme, earning 1 Mile per dollar spent (5 per dollar during special offers). Subway gift card buying guide

Earn while you spend

Shop Subway gift cards on Dyme

Buy at face value, send instantly, and earn 1 Mile for every dollar toward travel at over 2 million hotels and 600 airline partners, and 5 per dollar during special offers. Every purchase helps fund clean energy.

Shop Subway gift cards →
Subway
Shop Subway gift cards on DymeFace value · Instant · 1 Mile / dollar (5 on special)
Buy now ▸