Using your gift card
Yes, both in store and online. You can apply multiple Bear Bucks cards to one transaction, which makes it easy to combine smaller cards for a larger purchase.
At any Build-A-Bear Workshop store and online at buildabear.com. The card covers furry friends, outfits, sounds, scents, and accessories. How to use your Build-A-Bear card
Whole-dollar amounts from $5 to $500. Through Dyme, common presets are $25, $50, $75, $100, $150, and $200, and you can enter a custom amount within that range.
Balance, reloads & expiry
No. Build-A-Bear gift cards do not expire and carry no dormancy or service fees. The full purchased value stays on the card until spent.
Yes. Use the balance-check page at buildabear.com with your card number and PIN, or ask an associate at any Build-A-Bear store to look it up. You can also call 1-888-566-4977. Check your Build-A-Bear balance
Refunds, lost cards & acceptance
No. Gift cards are non-refundable once purchased. They can be re-gifted or applied to any in-store or online purchase.
Build-A-Bear's terms state that gift cards cannot be replaced if lost or stolen, except as required by law. Keep the card number and original purchase receipt safe in case customer service at 1-888-566-4977 can assist, but replacement of the balance is not guaranteed.
No. Build-A-Bear gift cards are only valid at Build-A-Bear Workshop stores and buildabear.com. They cannot be used at other toy or clothing retailers.
Buying & corporate
Yes. Build-A-Bear runs a corporate gift card program for volume orders, with custom amounts and invoicing for employee gifts, party favors, and event promotions.
Buy on Dyme at face value and earn 1 Mile per dollar, or 5 Miles per dollar during special offers. Build-A-Bear Workshop gift card buying guide
