Using your gift card
Yes. You can apply multiple Chewy gift cards to a single order at checkout, and combine them with a credit or debit card if the balance does not cover the full total.
On chewy.com for anything in the catalog: pet food, treats, toys, supplies, prescription medications through Chewy Pharmacy, vet telehealth, and pet insurance add-ons. Cards are only valid for orders shipping to the contiguous 48 states, not Alaska, Hawaii, or US territories. Chewy gift cards are not accepted at physical pet retail stores. How to use your Chewy card
No. Chewy gift cards are digital only and arrive by email ready to apply at checkout. There is no separate activation step.
Chewy e-gift cards are available from $5 to $500 in whole-dollar amounts through chewy.com or Dyme. There is no physical Chewy gift card.
Balance, reloads & expiry
No. Chewy gift cards never expire and carry no activation, service, or dormancy fees. The full purchased value stays on the card until spent. Note: Chewy Promotional Cards do expire on the date printed on the card or disclosed in the card email.
Enter the gift-card number and PIN on Chewy's gift-card balance page at chewy.com/app/account/giftcard, or add the card to your Chewy account where the remaining balance is displayed at checkout. You can also call 1-800-672-4399. Check your Chewy balance
No. Chewy gift cards are not reloadable. Purchase a new e-gift card when the balance is spent.
Refunds, lost cards & acceptance
Call 1-800-672-4399 immediately if you suspect a card has been copied or stolen. Chewy may provide the remaining balance on a replacement card only with proof of purchase. Cards not purchased directly at chewy.com will not be replaced under any circumstances.
No. Chewy gift cards are valid only on chewy.com. They are not accepted at PetSmart, Petco, or any other pet retailer.
Buying & corporate
No. Chewy does not offer bulk or corporate orders of e-gift cards at this time. For volume pet supply needs, contact Chewy's business team directly to explore other options.
Directly on chewy.com or through Dyme at face value, earning 1 Mile per dollar (5 Miles per dollar during special offers). Chewy gift card buying guide