How to use your Chewy gift card
Spend a Chewy gift card the same way as any other payment. Pick the channel that fits and follow the steps. Want to buy one instead? See our Chewy gift card buying guide.
- Add what you want to your bag at chewy.com.
- At checkout, choose Gift Card as your payment method.
- Enter the card number and PIN, then apply it to the order.
What you'll need
Each method asks for the same two things off the card:
Combining payment and partial balances
- Partial balances: whatever you don't spend stays on the card for your next order.
If a card won't redeem
- Declined or zero balance. Check the balance first to confirm there are funds and the card is active.
- Not activated yet. A brand-new card can take a few hours to activate after purchase.
- Wrong PIN. Re-enter the number and PIN without spaces, exactly as printed or shown in the e-gift email.
- Bought secondhand. Resale balances aren't guaranteed. Open a claim with the marketplace, not with Chewy.
Frequently asked questions
Add items to your bag at chewy.com, choose Gift Card at checkout, then enter the card number and PIN to apply it to your order.
Chewy gift cards are redeemed online, not at a physical register.
Chewy usually applies one gift card per order. Use a card down to zero before starting the next, and check the payment step at checkout for the current limit.
If your order costs more than the card's balance, checkout asks for a second payment method to cover the difference.
Any unused balance stays on the Chewy gift card for next time. Cards aren't reloadable, so when one reaches zero you can buy another on Dyme at face value.
First check the balance to confirm there are funds and the card is active. Re-enter the number and PIN without spaces. A brand-new card can take a few hours to activate.
See the full Chewy gift card FAQ for expiry, refunds, lost cards, and more.