Using your gift card
No. Only one gift card can be applied per transaction online. In-store, ask an associate to run multiple cards sequentially at the register.
In-store and online at Crate & Barrel, CB2, and Crate & Kids across the US, and by phone at 877.477.4567. The card does not work at international Crate & Barrel locations. How to use your Crate & Barrel card
No activation is required beyond entering the card number and PIN at checkout. Physical cards have a scratch-off PIN on the back; e-gift cards display both the number and PIN in the delivery email.
Through Dyme, Crate & Barrel e-gift cards are available from $10 to $500.
Balance, reloads & expiry
No. Crate & Barrel gift cards have no expiration date and no fees. Any unused balance remains on the card indefinitely.
Visit crateandbarrel.com/gift-cards or call 877.477.4567. You will need the card number and PIN printed on the back (or in the email for an e-gift card). Check your Crate & Barrel balance
No. Crate & Barrel gift cards cannot be reloaded once the balance is spent. Purchase a new card when needed.
Refunds, lost cards & acceptance
Contact Crate & Barrel customer service at 800.606.6458 immediately. Per their terms, lost, stolen, or damaged gift cards are generally not replaceable and Crate & Barrel is not responsible for unauthorized use. Save your card number and proof of purchase to give yourself the best chance of recovery.
No. Funds on Crate & Barrel gift cards cannot be redeemed for cash, except where required by law. Returns on merchandise purchased with a gift card are refunded back to the gift card.
Yes. Crate & Barrel gift cards work across the full family: Crate & Barrel, CB2, and Crate & Kids in the US, both in-store and online.
Buying & corporate
Yes. Crate & Barrel offers corporate gift card programs for businesses and events. Visit crateandbarrel.com or call 877.477.4567 for corporate purchasing options.
Buy any Crate & Barrel e-gift card on Dyme at full face value and earn 1 Dyme Mile per dollar, or 5 Miles per dollar during special promotions. Crate & Barrel gift card buying guide