Troubleshooting

Connecting

The sign-in page loops, or says the address is not allowed. The assistant's return address is not on Dyme's approved list. Claude, ChatGPT and Meta Muse are approved. For another assistant, email hello@dyme.earth with its callback address.

Muse says the provider rejected the registration. The connector was saved without /api/mcp. Create it again with the full address, https://mcp.dyme.earth/api/mcp.

Asked to sign in again. A connection lasts 90 days from sign-in. After that, connect again.

Cards

No cards, only text. The assistant does not draw MCP Apps cards. Claude and ChatGPT do; other assistants get text and a link to a page with the same cards.

Cards show "There was a problem displaying content" in Claude. The connector was added with a changed address, such as one with ? after it. Remove it and add https://mcp.dyme.earth/api/mcp exactly.

A new tool or card does not appear in ChatGPT. ChatGPT keeps a copy of an app's tool list. Remove the app and add it again.

Results

A hotel I know Dyme sells does not appear. Ask for it by name ("the Hoxton Holborn"). A search shows the hotels nearest the place named; a named hotel is looked up directly.

The price at checkout differs from the card. Dyme prices the choice again at checkout and shows the new price before payment. Flight fares in particular can change within minutes.

"Too many requests in a short time." The traveller's allowance is spent. It refills within 10 minutes. See Limits and errors.

Help

Email hello@dyme.earth, or call 1-218-GET-DYME (1-218-438-3963).